Last updated: April 2026
California LifeLine renewal (2026) — don't lose your benefit
California LifeLine requires annual renewal. If you don't renew on time, you lose both your federal Lifeline and state benefits. Here's exactly how to renew — and how to get a reminder so you don't miss it.
Already enrolled in California LifeLine? Set a reminder.
Tell us the month you first enrolled. We'll email you 60, 30, and 7 days before your renewal deadline so you don't lose the benefit.
How do I know it's time to renew?
CPUC (Solix-administered) typically sends renewal notices by mail and email 60–90 days before your deadline. If your contact info is out of date, you may miss them — which is why we recommend setting your own reminder above.
How to renew
- Online. Visit californialifeline.com/renewal and follow the prompts.
- By phone. Your renewal notice includes a phone number. Call it with your account number handy.
- By mail. Your notice includes a mail-in form. Complete it and send it back with copies of current eligibility documents.
What if I missed the renewal deadline?
If you miss your deadline, your service is usually paused rather than terminated. You can re-enroll by submitting a fresh application — but if too much time passes, you may lose your phone number if the provider reassigns it. Re-enroll as soon as possible.
Can I switch providers at renewal?
Yes. Renewal is a natural switching point. If your current provider's plan, coverage, or phone doesn't fit — compare California providers and enroll with the new one. They'll coordinate the transfer.