Navigate the Lifeline program and find the best free phone service for your state in minutes.
If you're on a tight budget, the Lifeline program could cover your phone bill entirely, and even hand you a smartphone.
Available in every state, this federal initiative connects low-income households with free monthly phone and data services through providers like Cliq Mobile, SafeLink, and Assurance Wireless. But the catch? Not all plans or devices are created equal, and eligibility rules can get messy depending on where you live. [1]
This guide breaks it all down by state, who qualifies, how to apply, and which providers actually deliver on their promises.
Phones aren’t luxuries anymore. They’re lifelines, literally, in this case.
The Lifeline program helps keep low-income households connected. Funded through the Universal Service Fund, it offers free or discounted phone and internet services. You can find it across all 50 states, Washington D.C., Puerto Rico, and even Tribal lands.
What do you get? Typically:
Some providers throw in extras like hotspot capabilities or extra GBs of data. Most don’t charge shipping, either.
They used to tag-team. Lifeline gave the essential service, free talk, text, and some data. The Affordable Connectivity Program (ACP) added perks, like more data and occasional free tablets or upgraded phones. But as of now, ACP’s paused due to lack of funding.
Still, providers like Cliq Mobile are watching the program closely. If it resumes, customers are notified and offered additional support.
Here’s how the discounts break down:
It sounds small, but the trick is this: many providers roll that discount into a free plan. And they give you a device too.
Households qualify if their income is 135% or less of the Federal Poverty Guidelines. These guidelines shift a little every year and vary based on household size and state. For example:
Many providers show a simple chart during application to help you check.
You might also qualify if you’re already in one of these programs:
It’s not either-or, you can qualify by income or by participating in these programs.
Providers (or the National Verifier) need proof. That includes:
You might also need to recertify every year to keep the service active.
The program’s federal, but the details depend on where you live. Some top options:
Not all providers operate in every state. And their networks vary, some use T-Mobile, some Verizon, some partner with regional carriers like American Broadband (that’s who powers Cliq Mobile’s service).
Most applicants go through the National Verifier system. But not all states use it. California, Oregon, and Texas have their own platforms.
You’ll upload or mail:
Applications can usually be done online. Cliq Mobile’s portal takes about 10 minutes and often returns same-day decisions. You can also apply by phone or through the mail if that’s easier.
Once approved, you’ll get:
Use the phone at least once every 30 days. Calls, texts, or data all count. Miss that window, and you might lose the benefit.
There’s no national plan template. A Texas user might get 6GB of data, while someone in Ohio gets 3GB. Some states offer hotspot access or better models.
A few state-by-state differences:
Here’s where the boost really kicks in.
To qualify, you must live on recognized Tribal land and show documentation. Some providers (like Assurance or Life Wireless) are hit-or-miss here. Cliq Mobile has consistent Tribal coverage, particularly in rural regions.
There’s a reason many users pick Cliq Mobile first.
The real difference is stability. It’s backed by American Broadband, which means fewer dropped calls, better coverage in rural zones, and consistent speeds in cities.
Cliq Mobile = American Broadband
SafeLink = T-Mobile or Verizon
TruConnect = T-Mobile
Assurance = Sprint or T-Mobile
Check coverage by zip code. You can use FCC’s broadband map or the provider’s tool.
Simple but strict. Use the phone at least once a month. One missed call or text can reset the clock.
You’ll get a notice when it’s time to requalify. Expect to submit updated:
Cliq Mobile usually emails and calls as reminders, some others don’t.
If you move:
Switching providers? Port your number. It might take a day or two. And yes, you can switch even if you just got approved.
Most phones are Androids, usually from brands like Blu, ZTE, or Samsung.
Cliq Mobile’s phones come preconfigured, with clear activation steps and fewer reports of bugs or device returns.
Want more than the basics? Some providers offer:
Not every provider plays fair. Look out for:
Cliq Mobile’s customer service sets it apart. Real humans. Two-minute average response time. No repeat calls needed.
Lost your eligibility or missed a recert deadline? Here’s what might happen:
If you switch from one Lifeline-supported wireless service to another—say from SafeLink Wireless to Assurance Wireless or Cliq Mobile—your unused service balance, including minutes and data, typically doesn't transfer. Most vendors don’t support carryover, even if the previous provider used the same mobile network or offered similar wireless cell phone services. Always check vendor policies before making the change to avoid losing your balance.
Yes, eligible customers living on Indian Reservations or Tribal lands can qualify for increased benefits under the Lifeline Assistance program. These households may receive up to $34.25 in monthly discounts on mobile phone or wireline phone service. They may also have access to better device options or add-on services like Mobile Hotspot through providers like StandUp Wireless or Life Wireless. Proof of residency and Tribal participation may be required.
Most Lifeline wireless service providers limit data usage for high-bandwidth apps like video streaming applications. While some offer video streams at reduced speeds or resolution, others may block them on default automatic settings unless you pay for a w/$5 add-on. These limits help control costs under the Universal Service support rules. Customers using services from providers like Boomerang Wireless or enTouch Wireless should review plan page details for streaming policies.
If your Lifeline-supported voice service is terminated—either due to non-use, failure to recertify, or changes in eligibility—your phone service will stop, and you may need to return your wireless handset, especially if it was provided by a third-party vendor like Enidus USA or through a program like TracFone Wireless. Vendor policies vary. Some require device return within 30 days, while others allow you to keep the device but disable future usage.
The fastest eligibility decision usually comes from providers that use a streamlined application process. If you submit your proof of eligibility—like proof of income or proof of participation in government programs such as Temporary Assistance or Food Stamps—via the National Verifier or a provider’s Lifeline Application Portal, approval can happen within one business day. Cliq Mobile, for example, often completes approval in under 24 hours, especially for low-income customers in states like South Dakota or West Virginia.
A free government phone isn’t just a perk, it’s peace of mind. Whether it’s calling family, scheduling doctor visits, or just staying in the loop, the Lifeline program fills in a real-world need for millions. And while there are plenty of providers out there, not all are created equal. If you want faster approvals, better phones, and support that actually answers the phone, start with Cliq Mobile.
👉 Apply now for a free phone in California and get connected today.